Established to make furniture buying easier, our FAQ section provides clear answers about our products, materials, customization, delivery, and care.
For every order, we aim to provide helpful information and simple guidance. Explore our FAQs to learn more about our furniture, services, ordering process, and what you can expect when choosing us.
Cladsi makes handcrafted furniture in Chiniot, combining local woodworking traditions with designs for modern and traditional homes. Its collections include solid Sheesham wood options and selected customizable pieces.
Cladsi has been making furniture in Chiniot since 1990.
Cladsi furniture is made in Chiniot, Punjab, Pakistan, by a local furniture-making team.
Selected Cladsi designs feature traditional Chinioti carving and woodworking details. The style and amount of carving vary by product.
Cladsi brings Chiniot-inspired craftsmanship together with solid Sheesham wood options and practical furniture designs. Check the selected product or quotation for its exact materials and customization options.
Yes, Cladsi offers traditional Chinioti-inspired pieces as well as designs suited to contemporary interiors. Custom changes are considered for selected products.
Cladsi offers handcrafted solid Sheesham wood furniture, but materials and construction can vary by product. Confirm the specifications of your selected piece before ordering.
The public site does not confirm that every component of every product is Sheesham. Ask Cladsi to confirm the materials and construction for the exact item in your quotation.
Selected Cladsi pieces have hand-carved details created by skilled craftsmen. Carving depends on the design.
Traditional woodworking and joinery are part of Cladsi’s furniture-making approach. The construction details vary by product.
Sheesham is valued for its natural grain and strength, while Cladsi combines it with Chiniot-inspired craftsmanship. Care and lifespan depend on the product, finish, use, and environment.
With suitable care, solid Sheesham furniture can serve for many years. Its lifespan depends on construction, daily use, environment, and maintenance.
Contact Cladsi by phone, email, or the website form to discuss the item and order details. Confirm the specifications, price, included services, payment arrangement, and delivery estimate before finalizing.
Custom dimensions can be requested for selected products, subject to design feasibility. Share your measurements and room requirements for review and a quotation.
Yes, you can share a reference image or design with your enquiry. Cladsi will confirm which features can be made for the selected product.
Available polish, wood-tone, and finishing options depend on the product. Confirm the selected finish, charges, and timeline before production.
Upholstery options may be available for suitable designs. Confirm fabric availability, price, and finish with Cladsi before ordering.
Cladsi can consider room dimensions for selected custom designs. Share measurements and any access limitations so the team can assess feasibility.
There is no single timeline for every custom order; design, dimensions, finishing, upholstery, production schedule, and destination affect the estimate. Cladsi confirms the expected timeline for your order before finalization.
The price depends on the selected design, dimensions, finish, upholstery, and customization. Contact Cladsi for a current quotation for the exact product.
They may change the final price depending on the work and services requested. Ask Cladsi to confirm the total price and what is included before production.
No, Cladsi charges delivery separately from the product price. The amount depends on the destination, order size, transport, and handling requirements.
Cladsi arranges delivery across Pakistan, subject to transport availability for the destination. Confirm delivery availability, cost, and estimated timing before ordering.
Cladsi can arrange delivery to selected international destinations. Charges, transport, packaging, customs requirements, and timing are confirmed separately for each order.
Delivery is charged separately and depends on destination, furniture size, route, and transport arrangement. Confirm the delivery quote before placing your order.
Timing depends on stock status, finishing, customization, production, transport, and destination, so Cladsi confirms an estimate for each order. The Delivery page lists approximate estimates from around two days for raw inventory after delivery confirmation to four–six weeks for custom manufacturing; these are not guaranteed arrival dates.
The Delivery page lists ready stock as same or next day in some locations, furnished furniture at about 20–25 days, suitable customized orders at about 15–20 days, and custom manufacturing at about 4–6 weeks. Actual estimates depend on the item and destination and should be confirmed with Cladsi.
Assembly or installation can be arranged for suitable orders, depending on the product and location. It is not automatically included, so confirm availability, scope, and labour charges in advance.
Photograph or video the issue and contact Cladsi promptly, ideally on delivery day or the following day. Do not polish, alter, or repair the item before the team reviews it.
The public pages reviewed do not specify one consistent advance amount or schedule. Confirm the payment arrangement directly with Cladsi before approving the order.
Cladsi’s public pages do not list specific payment methods. Ask the team which methods are currently available and confirm the arrangement before finalizing.
Cladsi states that eligible furniture has a 5-year warranty, subject to the product, issue, cause, and applicable terms. Confirm the coverage for your selected item before ordering.
The warranty is intended for eligible workmanship, construction, or manufacturing-related issues. Cladsi assesses each case using the product and order details.
Damage caused by accidents, misuse, improper care, unsuitable handling, or unauthorized changes may not qualify. Check the applicable warranty terms for your product.
Contact Cladsi with your order details, a description of the issue, and clear photos or videos. Avoid unauthorized repairs or modifications before the team reviews it.
Contact Cladsi with the product and issue details so the team can advise what support may be available. A paid repair service is not guaranteed in the published policy.
Cladsi does not publish a general change-of-mind return or exchange option. If you suspect a workmanship or manufacturing issue, contact Cladsi promptly for assessment under the applicable warranty terms.
Coverage depends on the product and the reported issue, so confirm the terms before ordering. Ask how customer-selected polish, upholstery, or finishing affects coverage.
Polish, upholstery, and finishing are available for selected designs. Confirm the material, price, timeline, and warranty implications before approving the order.
e applicable warranty terms.
The warranty is intended for eligible company-side workmanship or manufacturing issues, not necessarily normal wear, natural wood characteristics, or damage from unsuitable care. Check the specific product terms if you are unsure.